Event 1 Knowledgebase

Background
Event 1 Software applications utilize the Sage Timberline Office ODBC driver to access data.  When connecting via ODBC, login information must be supplied if security has been enabled in Sage Timberline Office.  This article will direct you information that will help you with the following message:

The user name or password you entered is incorrect. Please enter a valid user name and password
<OK>

Version Specific Help
The possible causes for the above message depend on the version of Sage Timberline Office you are using.  Click a link below based on your version of Sage Timberline Office:

• Sage Timberline Office 9.5 and later
  
  
• Sage Timberline Office 9.4 and prior