http://kb.event1software.com en-us http://kb.event1software.com ActiveKB NX event1support@gmail.com Thu, 09 Sep 2010 02:05:34 PDT 20 http://kb.event1software.com/questions/2/ http://kb.event1software.com/questions/2/ You do not need to uninstall Office Connector before installing a new version. Just install on top of what’s already there. All Event 1 programs recognize an upgrade and respond appropriat ... Tue, 10 Apr 2007 04:50:07 PDT http://kb.event1software.com/questions/3/ http://kb.event1software.com/questions/3/ You must close Excel during the installation in order for the setup program to automatically insert the Add-In. There are two ways to fix this: Close Excel and re-run setup. In Excel, clic ... Tue, 10 Apr 2007 04:51:53 PDT http://kb.event1software.com/questions/4/ http://kb.event1software.com/questions/4/ This symptom indicates a corrupted download. Download the image again; when prompted, be sure to click Save, not Open. Pick a new location and try opening the file from there.Re-downloading mi ... Tue, 10 Apr 2007 04:53:08 PDT http://kb.event1software.com/questions/6/ http://kb.event1software.com/questions/6/ The following procedure will prevent the Office Connector toolbar from showing up for a particular user. Click Start->Run, type regedit and click OK: Navigate to “HKEY_CURRENT_USER\ ... Tue, 10 Apr 2007 04:59:57 PDT http://kb.event1software.com/questions/8/ http://kb.event1software.com/questions/8/ The quick answer is “Replace the existing value with a cell reference using the following syntax “ & <cell address> & “ Following is a more detailed explanation: ... Tue, 10 Apr 2007 05:05:39 PDT http://kb.event1software.com/questions/14/ http://kb.event1software.com/questions/14/ BackgroundMicrosoft Excel contains a setting that prevents external applications from communicating with Excel via DDE. DDE stands for Dynamic Data Exchange and is used by some applications to ... Tue, 10 Apr 2007 06:57:03 PDT http://kb.event1software.com/questions/15/ http://kb.event1software.com/questions/15/ Any Sage Timberline Office application that allows access to its data via the Timberline Data ODBC driver can be used with Event 1 Office Connector. The following table identifes the applicatio ... Thu, 12 Apr 2007 23:20:23 PDT http://kb.event1software.com/questions/16/ http://kb.event1software.com/questions/16/ A small number of accounting applications in the Sage Timberline Office suite were not originally developed by Timberline Software. As such, these applications do not share the same architectur ... Thu, 12 Apr 2007 23:14:02 PDT http://kb.event1software.com/questions/17/ http://kb.event1software.com/questions/17/ ScenarioWhen a list of table names is displayed in an Office Connector wizard, some tables may appear more than once and end with "(1)" and "(2)".ExplanationOffice Connector uses certain Microso ... Wed, 10 Oct 2007 19:51:53 PDT http://kb.event1software.com/questions/18/ http://kb.event1software.com/questions/18/ A workbook that you create using Office Connector will contain Office Connector worksheet functions and/or queries that rely on a connection to your database. You may want to provide a copy of ... Wed, 17 Feb 2010 16:37:32 PST http://kb.event1software.com/questions/19/ http://kb.event1software.com/questions/19/ SymtomOffice Connector toolbar is grayed out.CauseThe Office Connector add-in can be disabled by Excel, often as a result of Excel being ended while Office Connector was doing something.Resoluti ... Tue, 06 Nov 2007 07:27:18 PST http://kb.event1software.com/questions/20/ http://kb.event1software.com/questions/20/ Symptom When opening Excel, the following message is reported in a pop-up message: Unable to open the license file! Please call technical support. Cause This error is caused when Off ... Wed, 07 Nov 2007 00:13:04 PST http://kb.event1software.com/questions/21/ http://kb.event1software.com/questions/21/ Symptom The following pop-up message is displayed after providing Sage Timberline Office login information using Office Connector: The user name or password you entered is incorrect. Pleas ... Wed, 07 Nov 2007 00:46:40 PST http://kb.event1software.com/questions/22/ http://kb.event1software.com/questions/22/ Symptom When a workbook that contains Office Connector functions is saved and later the workbook is re-opened, the cells containing Office Connector functions show zeros or blanks. Cause ... Thu, 08 Nov 2007 01:12:32 PST http://kb.event1software.com/questions/23/ http://kb.event1software.com/questions/23/ Office Connector can be installed on as many workstations as needed. The number of concurrencies you purchased determines the number of users who can have an active connection to your Sage Timb ... Sat, 10 Nov 2007 04:38:50 PST http://kb.event1software.com/questions/26/ http://kb.event1software.com/questions/26/ Symptom Upon opening Excel or attempting to use any Office Connector feature, the following message is displayed: “OfficeConnector1.xls could not be found” Cause This is typic ... Wed, 17 Feb 2010 16:17:49 PST http://kb.event1software.com/questions/27/ http://kb.event1software.com/questions/27/ Symptom Upon opening an Excel workbook that does not use Office Connector functions or queries, you receive the following prompt: "This workbook was saved using a prior version of Office Conne ... Tue, 13 May 2008 15:28:38 PDT http://kb.event1software.com/questions/28/ http://kb.event1software.com/questions/28/ SymptomWhen you double-click an Excel file, Excel 2007 takes a seemingly long period of time to open the file (up to a minute). SolutionThe problem may be caused by the properties associated wi ... Wed, 17 Feb 2010 16:36:48 PST http://kb.event1software.com/questions/31/ http://kb.event1software.com/questions/31/ Background This is a general-purpose article that provides steps for manually loading and unloading the Office Connector add-in. The resolution for certain technical issues require the add-in ... Wed, 06 Aug 2008 15:11:26 PDT http://kb.event1software.com/questions/33/ http://kb.event1software.com/questions/33/ BackgroundWhen upgrading from Sage Timberline Office 9.4 (or prior) to version 9.5 (or higher) several changes are made to the location of Timberline folders and files that are used by Event 1 O ... Wed, 17 Mar 2010 08:34:10 PDT http://kb.event1software.com/questions/34/ http://kb.event1software.com/questions/34/ Background Office Connector version 2.02.0004 (or higher) will work with Sage Timberline Office 9.5 and higher. This article addresses specific issues pertaining to the versions of Microsoft E ... Wed, 17 Mar 2010 08:39:32 PDT http://kb.event1software.com/questions/35/ http://kb.event1software.com/questions/35/ SymptomUsing Excel XP (2002) or 2003, when you click on an Office Connector toolbar button that would require you to identify a Sage Timberline Office company data folder, you receive the follow ... Wed, 17 Mar 2010 08:36:47 PDT http://kb.event1software.com/questions/36/ http://kb.event1software.com/questions/36/ BackgroundPrevious versions of Sage Timberline Office identified data folders using a path beginning with a drive letter. In a network environment, this would be a drive letter mapped to a loca ... Wed, 17 Mar 2010 08:36:29 PDT http://kb.event1software.com/questions/43/ http://kb.event1software.com/questions/43/ BackgroundWhen opening an Excel workbook or creating a new workbook from a template, macros may be disabled depending on your macro security settings in Excel. This may disable certain function ... Wed, 17 Feb 2010 16:35:42 PST http://kb.event1software.com/questions/44/ http://kb.event1software.com/questions/44/ BackgroundWhen opening an Excel workbook or creating a new workbook from a template, macros may be disabled depending on your macro security settings in Excel. This may disable certain function ... Wed, 17 Feb 2010 16:34:51 PST http://kb.event1software.com/questions/45/ http://kb.event1software.com/questions/45/ BackgroundWhen opening an Excel workbook or creating a new workbook from a template, macros may be disabled depending on your macro security settings in Excel. This may disable certain functional ... Wed, 17 Feb 2010 16:35:12 PST http://kb.event1software.com/questions/48/ http://kb.event1software.com/questions/48/ Template LibraryEvent 1 Software is in the process of building a library of add-on templates that provide solutions to common needs. Search For TemplatesUse the following page to search for tem ... Mon, 02 Mar 2009 15:03:20 PST http://kb.event1software.com/questions/49/ http://kb.event1software.com/questions/49/ Background Excel templates have a special file type that designates them as a template. The advantage of using a template is that the default action associated with a template is to create a ne ... Mon, 09 Mar 2009 09:31:06 PDT http://kb.event1software.com/questions/53/ http://kb.event1software.com/questions/53/ Background Once you have created a workbook containing Office Connector queries and functions, you may wish to deploy it to other people or companies. This article covers the recommended steps ... Tue, 02 Jun 2009 13:56:58 PDT http://kb.event1software.com/questions/75/ http://kb.event1software.com/questions/75/ Background Some Excel templates that are provided with your Event 1 Software product contain Excel macros that are used to automate certain tasks. The default macro security settings in Excel m ... Wed, 17 Feb 2010 16:43:03 PST http://kb.event1software.com/questions/76/ http://kb.event1software.com/questions/76/ SummarySupport for Windows 7 will be provided starting with the release of Sage Timberline Office 9.7 which is expected in late spring of 2010.DetailsOffice Connector requires the environment it r ... Thu, 14 Jan 2010 07:03:12 PST http://kb.event1software.com/questions/80/ http://kb.event1software.com/questions/80/ BackgroundYou can use this feature of Office Connector to contact technical support staff about a question or an issue you are experiencing. At times, technical support staff may direct you to do ... Fri, 19 Feb 2010 08:04:18 PST http://kb.event1software.com/questions/88/ http://kb.event1software.com/questions/88/ Background From time to time, Event 1 Software may update certain Excel templates that are furnished with the software. This is done to add functionality, resolve issues, or allow them to funct ... Fri, 11 Jun 2010 11:08:05 PDT